Update Complaint Data (Admin)
Complaint Data
Data relating to number of complaints filed, disposed of and pending
| SN | Received from | Carried Forward from Previous Month | Received During the Month | Total Pending | Resolved* | Pending at end of month** | Pending < 3 months | Pending > 3 months | Avg Resolution Time^ (days) |
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* Should include complaints of previous months resolved in the current month, if any.
** Should include total complaints pending as on the last day of the month, if any.
^ Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.
Monthly Trend
Trend of Monthly Disposal of Complaints
| SN | Month | Carried Forward from Previous Month | Received | Resolved* | Pending** |
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* Should include complaints of previous months resolved in the current month, if any.
** Should include total complaints pending as on the last day of the month, if any.
Annual Trend
Trend of Annual Disposal of Complaints
| SN | Year | Carried Forward from Previous Year | Received During the Year | Resolved During the Year | Pending at End of Year |
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